Usage & top-ups
Call minutes run on a prepaid credit wallet. Your plan renewal deposits credit; buy more with top-ups. Read usage over REST, manage your subscription in the Stripe portal.
Usage & top-ups
Call minutes are paid from a prepaid credit wallet, not metered through Stripe. Your plan renewal deposits credit into the wallet; calls draw it down. When you want more, you buy a top-up. This keeps spend predictable: an agent can't run up an open-ended bill.
How the wallet works
- Plan renewal deposits the plan's included credit into your wallet each period.
- Calls consume credit as they happen (minutes × your country's per-minute rate).
- Top-ups add one-time credit on demand — larger packages include a bonus.
- The wallet tracks separate buckets (plan, top-up, bonus) and a combined balance.
Because minutes are prepaid, there's no surprise metered invoice. If the wallet runs low, calls pause at the budget guard — top up and resume, no leads lost.
Check usage and balance
curl https://api.agoralia.app/api/v1/billing/usage -H "X-API-Key: ag_..."Returns your plan, included vs. used minutes, remaining minutes, and the wallet's credit balance / credit consumed for the period.
get_billing_usage() # minutes + wallet credit balance
get_topup_packages() # available top-up amounts
get_cost_estimate(...) # estimate a campaign before launch
get_credit_transactions(phone_number_id="…") # per-number voice-credit ledgerBuy a top-up
Top-ups are purchased from the dashboard. Open Billing at app.agoralia.app, choose a credit package, and check out through Stripe. Larger packages carry a bonus (e.g. extra credit on the bigger tiers). Money movement is a human action — it goes through hosted Stripe checkout, never headless over the API key.
Manage your subscription
Update your card, switch plans, view invoices, or cancel through the Stripe Customer Portal. Open it from the dashboard Billing page.
Next steps
Plans
Free to start, then Starter / Professional / Business — monthly or annual. Pick your plan in the dashboard. No self-serve enterprise.
Compliance overview
Recording is optional and enforced per country, in-call disclosure is added only where the law requires it, DNC is respected, and an attestation is signed before launch. This is the moat.